Udyam Sewa is a private facilitation website. We are not affiliated with any government body. Udyam registration can be done officially and for free at udyamregistration.gov.in. We only provide assistance with your documentation, process and final issuance of certificates.   |   Udyam Sewa is a private facilitation website. We are not affiliated with any government body. Udyam registration can be done officially and for free at udyamregistration.gov.in. We only provide assistance with your documentation, process and final issuance of certificates.   |  

Privacy Policy

How We Collect, Use, and Protect Your Data

Effective Date: June 2025 | Last Updated: June 2025

eUdyam Sewa ("we", "us", "our", or "the Company") is committed to protecting the privacy and confidentiality of all information shared by our clients and website visitors. This Privacy Policy describes how we collect, use, store, share, and protect your personal and business data when you access our website or avail our B2B consultancy services. By using our website or services, you consent to the data practices described in this Privacy Policy.

Disclaimer: eUdyam Sewa is a PRIVATE B2B CONSULTANCY FIRM. We are not affiliated with any government department or authority. Udyam Registration is available FREE at udyamregistration.gov.in. All fees charged are for our private professional consultancy services only.
1. Introduction

This Privacy Policy is published in compliance with the Information Technology Act, 2000 and the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, the Aadhaar Act, 2016 and UIDAI Guidelines, the Digital Personal Data Protection Act, 2023 (DPDP Act), and other applicable data protection laws of India. If you do not agree with any part of this Policy, please discontinue use of our website and services.

2. Who This Policy Applies To

This Policy applies to business owners, proprietors, partners, directors, and authorized representatives who engage eUdyam Sewa for B2B consultancy services, visitors to our website www.eudyamsewa.com, and anyone who contacts us via phone, email, or online forms. eUdyam Sewa operates exclusively in a B2B capacity, and all data collected is for the purpose of providing professional consultancy to business entities.

3. What Information We Collect

To deliver our services, we collect business and identity information such as business name and type, name of proprietor/partner(s)/director(s), Aadhaar number, PAN, GSTIN (if applicable), business address, bank account details (where required), mobile number, email address, NIC/industry code, and investment and turnover details. We also automatically collect website usage data (IP address, device and browser information, pages visited, cookies), communication data when you contact us, and limited payment confirmation details. We do NOT collect or store your full card number, CVV, or net banking credentials — payments are processed through secure third-party gateways.

4. Sensitive Personal Data and Information (SPDI)

Information such as Aadhaar numbers, PAN, and financial data qualifies as Sensitive Personal Data or Information (SPDI) under the IT (SPDI) Rules, 2011. SPDI is collected only with your explicit consent and solely to process your Udyam application, is not stored beyond the period required to deliver the service, is not disclosed to third parties except as required by law or service fulfilment, and is accessible only to authorized personnel on a need-to-know basis. We handle Aadhaar data strictly in compliance with the Aadhaar Act, 2016 and UIDAI guidelines, and do not store Aadhaar numbers beyond the period necessary for your service request.

5. How We Use Your Information

Your data is used strictly for service delivery (processing and submitting your Udyam application, verifying details, communicating status updates, delivering your certificate), client communication (responding to queries, sending confirmations and notifications), legal and compliance purposes, and improving our website and platform security. We do NOT use your data for unsolicited marketing, profiling, or any purpose beyond what is described here, and we do NOT sell, rent, or commercially exploit your data.

6. How We Share Your Information

We do not sell or trade your data. It is shared only with the official Udyam Registration Portal and relevant government systems as necessary to process your application, with trusted technology and operational partners (such as payment gateways and hosting providers) bound by confidentiality obligations, when required by law or a competent authority, and in the event of a business transfer such as a merger or acquisition, subject to the same privacy protections. In all cases, only the minimum necessary data is shared.

7. Data Retention

Application and service data is retained for a minimum of 3 years from service delivery for business and legal compliance. Aadhaar and other SPDI is deleted or anonymized as soon as the service is delivered and retention is no longer legally required. Payment transaction records are retained for 7 years as required under Indian financial and tax regulations, website usage data for up to 12 months, and communication records for 2 years from the last interaction. Data is securely deleted or anonymized upon expiry of the applicable retention period.

8. Data Security

We implement secure HTTPS encryption, restricted access controls, secure cloud storage with encryption at rest, regular security audits, confidentiality obligations binding on employees and partners, and PCI-DSS compliant payment processing. While we take every reasonable precaution, no system of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security. In the event of a data breach affecting your rights, we will notify you as required under applicable law.

9. Cookies and Tracking Technologies

Our website uses essential cookies (for login sessions and form submissions), analytics cookies (to understand how visitors use our website), and preference cookies (to remember your settings). You may disable cookies through your browser at any time, though this may affect some website functionality. We do not use cookies for advertising or cross-site tracking.

10. Your Rights as a Data Principal

Under applicable Indian data protection laws, including the DPDP Act, 2023, you have the right to access the personal data we hold about you, request correction of inaccurate data, request erasure subject to legal retention obligations, withdraw consent to processing at any time, raise a grievance with our designated Privacy Contact, and nominate another individual to exercise your rights in the event of your incapacity or death. To exercise these rights, contact us at privacy@eudyamsewa.com; we respond to valid requests within 30 days.

11. Children's Privacy

Our services are directed exclusively at business entities and adult professionals. We do not knowingly collect personal data from individuals under the age of 18, and if we become aware of having inadvertently collected data from a minor, we will take immediate steps to delete it.

12. Third-Party Websites and Links

Our website may contain links to third-party websites, including the official government portal and payment gateway platforms. eUdyam Sewa is not responsible for the privacy practices or content of any third-party website, and we encourage you to review their privacy policies before sharing information.

13. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with a revised "Last Updated" date, and where changes are material, we may notify you by email or a prominent website notice. Continued use of our services after publication of any changes constitutes acceptance of the revised Policy.

14. Privacy Grievance Contact

If you have any concerns, questions, or complaints regarding this Privacy Policy or the handling of your personal data, please contact our designated Privacy Officer. We will acknowledge your grievance within 48 hours and aim to resolve it within 30 days of receipt.

Privacy concerns? Email us at privacy@eudyamsewa.com