Complaint
File a Complaint With Our Grievance Team
File a Complaint / Grievance
We take all complaints seriously. Please fill in the details below and our grievance team will respond within 3 working days.
All complaints are acknowledged within 24 hours and resolved within 3–7 working days.
Accepted: PDF, JPG, PNG. Max 5MB.
Complaint Process
- Submit Complaint
Fill and submit the form with all details - Acknowledgement
You receive a complaint ID within 24 hours - Investigation
Our team reviews your complaint - Resolution
Response within 3–7 working days
Direct Escalation
Unresolved complaints can be escalated to the consumer grievance forum or relevant authorities as per applicable law.